Coronavirus Update- March 31, 2020

Due to the COVID-19 Virus, effective immediately and until further notice, our lobby will be open to the public Monday – Friday from 9:00am – 1:00pm. We are also available by appointment should you need to come in after 1:00pm and before 4:00pm. If so, please call us at (713) 497-1515.

Thank you for your patience and understanding. Stay Home and Stay Safe.

Coronavirus Update

As we continue to monitor updates regarding COVID-19 and under the recommendations of the CDC and State of Texas, we will have limited access at our banking lobbies. If you must see a banker in person, please request an appointment directly through your banker, by speaking to one of our representatives at (713) 497-1515 or by emailing us at As always, our ATM and Online Banking products are available 24/7.

To Our Valued Customers

At Bank of Houston, N.A., we pride ourselves on focusing on the relationships we build within the communities we serve. The health and safety of our customers, employees and communities is our primary concern during any event. As the situation with the Coronavirus (COVID-19) evolves, Bank of Houston, N.A. is closely monitoring information from the CDC and is committed to being responsive to the needs of our community.

We highly encourage all customers to utilize our electronic banking tools, such as Online Banking, ATMs and our Mobile App. If you have not already enrolled in Online Banking, you are able to do so at Here you can access your bank accounts 24/7, view transactions and balances, transfer funds between accounts and deposit checks (if you are enrolled in Mobile Deposit).

In addition, we have implemented several measures internally to aide in the prevention of the spread of the Coronavirus. Our branches are open and we have taken numerous steps to do our best to ensure a safe environment. We also have bankers available at (713) 497-1515 or (254) 445-2213 to assist with your banking needs or answer any questions you may have. In an effort to contain and alleviate any further exposure, we respectfully request that if you have recently returned from an international trip, been exposed to international travelers and/or feel ill, please call one of our bankers at the numbers listed above to conduct your banking business and refrain from coming into the bank.

We appreciate your cooperation during these unprecedented times. We value your business and will continue to provide communication as information becomes available and are here to assist you and our communities as needed. For further information, please click on the following link to visit the CDC website.


James D. Stein
Chairman, President and CEO